Orders and Back-orders

GScreations™ is a custom shop which means we are not Amazon that has TONS of inventory stocked shelves and ship the second you pay. We take pride in our products and process which may cause a short delay in shipping from the time you order. However most products we manufacture are in stock, and will be shipped within 3-15 business days days from the time of purchase excluding weekends and holidays. Our painted items take 2 to 12 weeks to ship from the time you place your order. OEM General Motors items can take 7-15 days to ship and are subject to any current General Motors back-orders. Expedited shipping options does not affect our order processing time frames. If you are under a deadline or need your order ASAP please email us to find out if the wait time will meet your anticipated date of delivery.

Order Cancellation / Multiple Parts Order

If one or some of a single or multiple parts order is placed and we already receive in one or some of the parts but not all and you would like to cancel your order, you will have the option to cancel only the parts that have not arrived in. You will continue to hold the obligation to receive any parts we have in stock at the time of cancellation or be subject to a 25% restocking fee and return shipping costs. If we special order one or more parts to your order and you wish to cancel your order if we are not able to cancel that with the vendor you will be obligated to continue with receiving the order or can be subject to the 25% restocking fee. All orders are subject to an additional 5% processing fee held-back from the refund if you decide to cancel an order even if it's requested directly after it is placed. (The 5% has nothing to do with the work on our end to get the order to you, it is the processing fee the website and credit card company take whenever an order is placed whether we see that order though or if it's refunded we pay that amount to them so the 5% is a wash for us, we do not see any of that money)

Returns Policy / Damaged goods / Wrong parts sent

We only accept new, unopened items within 7 days of delivery for a refund or store credit less any shipping and handling fees. All returns or refused packages for any reason which can include but are not limited to customer refusal, incorrect address submission by customer are subject to a 25% restocking fee but may be waived under our digression if you are exchanging your item for another we offer. If you find the wrong part was sent, you must contact us within 7 days of receiving the item, we can not replace or exchange the item after 7 days. GScreations™ will pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.) within the 7 day window. No items are eligible for a refund if they were installed or attempted to be installed or not in original packaging. Any painted item is custom painted for you and therefor not eligible for a return or exchange.  If your item arrives damaged, YOU MUST contact us immediately (DO NOT INSTALL THE ITEM) so we can submit a claim with the shipper. That damaged item will only be replaced, there will be no exchanging for another product or refund. Please save all boxes and packing material. If you do not we will not be able to submit the claim therefore we will not be able to offer you a replacement product. 

Lost or damaged returned merchandise in transit to our facility

You should expect to receive your refund within 2-3 weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

UPS and FedEx Ground shipments can take 1-5 business days to arrive after they are shipped (3-7 business days to Alaska and Hawaii). Shipments to certain locations may require additional time in transit. UPS Ground delivers Monday-Friday and Saturday in select areas. UPS Ground is a ground shipment method and does not include UPS 2nd Day Air or UPS Next Day Air.

United States Postal Service (USPS) Packages sent Priority Mail within the United States take 3-10 business days for delivery. Packages sent USPS First Class Mail can take up to 2 weeks to be delivered. USPS delivers Monday-Saturday.

IMPORTANT DISCLAIMER for Orders shipping OUTSIDE of the Unites States of America!

Duties and Taxes:
Import duties, taxes, and brokerage fees are not included in the product price or shipping and handling cost.  These charges are the buyer’s responsibility as we are only charging the transportation fee for your order.  You may check with your country’s customs office to determine if there will be additional costs.

Regulations and Restrictions:

The buyer is responsible for obtaining information regarding their country’s laws, regulations, and restrictions that may apply when purchasing our products.  By placing an international order (shipping outside of the United States of America) the buyer is responsible for abiding by their country’s laws, regulations, and restrictions. If product is seized and destroyed by customs, we will NOT be responsible for the losses, product, or shipping refunds.

PRODUCT DESCRIPTIONS & TYPOGRAPHICAL ERRORS

GSCreations, LLC and it's associates attempt to be as accurate as possible. However, GSCreations, LLC does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by GSCreations, LLC itself is not as described, your sole remedy is to return it in unused condition. Prices / products are subject to change without notice, 

GSCreations, LLC shall have the right to refuse or cancel any orders placed for a product listed at the incorrect price. GSCreations, LLC shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card or PayPal account charged. A full refund of the item(s) will be granted if purchaser is not in compliance with the change / error.

COPYRIGHT

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of GSCreations, LLC or it's content suppliers and protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of GSCreations, LLC, and protected by U.S. and international copyright laws. 

TRADEMARKS

GSCreations, LLC's trademarks and trade dress may not be used in connection with any product or service that is not GSCreations, LLC's, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits GSCreations, LLC. All other trademarks not owned by GSCreations, LLC or its subsidiaries that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by GSCreations, LLC or its subsidiaries.

LICENSE AND SITE ACCESS

GSCreations, LLC grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of GSCreations, LLC. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or it's contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of GSCreations, LLC. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of GSCreations, LLC and our associates without express written consent. You may not use any meta tags or any other "hidden text" utilizing GSCreations, LLC's name or trademarks without the express written consent of GSCreations, LLC. Any unauthorized use terminates the permission or license granted by GSCreations, LLC. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of GSCreations, LLC so long as the link does not portray GSCreations, LLC, its associates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any GSCreations, LLC logo or other proprietary graphic or trademark as part of the link without express written permission.